IVECO renews spare parts logistics contract with K+N
(chinatrucks.com, Jan.21, 2010)IVECO has renewed its current logistics service contract with Kuehne + Nagel for a further period of three years. As IVECO's preferred logistics service provider, Kuehne + Nagel is managing the majority of their European aftermarket supply.
The logistics solution provided by Kuehne + Nagel comprises the management of five regional spare parts distribution centres in Turin (Italy), Langenau (Germany), Madrid (Spain), Trappes (France) and Winsford (UK). The current scope of business consists of operating a total of 300,000 sqm of logistics space with between 80,000 to 160,000 stock-keeping units per depot.
Another important element of this contract is the entire distribution of stock via overnight shipments by Kuehne + Nagel's automotive distribution network throughout Europe, covering regions such as Ireland, Scandinavia, Benelux and Portugal among others. The annual flow of nine million order lines, ranging from small components to entire engine blocks, totals well over 60,000 tons of outgoing cargo.
Under the contract, Kuehne + Nagel will introduce a set of enhancements, such as RFID and pick-by-voice technologies.
"IVECO Customer Service confirms its partnership with Kuehne + Nagel as a key leverage to further improve customer satisfaction and parts business profitability," says Enzo Gioachin, IVECO's Senior Vice President in charge of Customer Service. "Kuehne + Nagel's quality improvement three-year plan will support IVECO in strengthening our position in an increasingly competitive aftersales market."
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