Customer Care Story: SHACMAN Always Put Customer First

PHILIPPINES, AUGUST 5TH, 2021 -- High reliability, strong power and considerate service of SHACMAN products are important factors for customers, while also being the basis for SHACMAN Cummins products to be highly recognized in the Philippine market.

Despite the severe epidemic situation, the Philippines transportation business is still booming. Recently, Mr Jun, an old friend of SHACMAN, chose SHACMAN product again in the development of his vehicle fleet. At the time of vehicle delivery, SHACMAN Philippines team overcame the impact of epidemic and bad weather, drove more than 100 kilometers of mountain roads, conducted systematic vehicle operation checks, and maintenance training for the fleet's operators.

Mr. Jun thanked the SHACMAN team for their responsible attitude, efficient communication and professional training. He said that in the fleet operation, it is very important to have highly reliable means of transport. The customized products and all-round services provided by SHACMAN make the fleet operations efficient and has since became his profitable tool.

Taking customers as the center of focus and developing with users is not only the goal of SHACMAN, but also the mission of the entire enterprise. SHACMAN will always stand with their customers and become their most loyal partner and trusted friends.